Viewing a Constituent's Relationships in CRM360®

From the Relationships task category in CRM360, click All Relationships. The Relationships screen displays a list of relationships defined for the constituent. To filter the records, select a Type of Relationship, which are defined on the Relationships Maintenance screen. Additionally, uncheck the Current checkbox and click Go to display past and future relationships.

To view a constituent's relationships in CRM360:

1.    Click the Add link to open the Relationships window to create a new relationship. Click the Delete link to delete the selected record in the grid.

Note.pngDeleting a relationship record will remove the entire history of the relationship. Alternatively, double-click the record to select an End Date.

2.    Double-click a record in the grid to open the Edit Relationship Detail screen. Click the Main Page link to return to the overview page.
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