Manually Running FTS_CONTROLLER Processes

The FTS_CONTROLLER contains entries that control two processes:

·            Data Population in the FTS_CUSTOMER_INFO table

·            Personify Imaging Service

 

If your association decides to make customizations to any files involved in either process, you may want to manually update the customized process rather than wait for the next SQL job to run and update them.

To re-do the data population for FTS_CUSTOMER_INFO:

2.    Delete the values from the FTS_CUSTOMER_INFO table.

3.    Set the Run Data for the FTSCUSTOMERINFO key to a very old value.
For example, 1900.

4.    Run the SQL Job Data Population on FTS_CUSTOMER_INFO.
For example, 1900.

To replenish the customer and product images:

1.    Delete all the images from file server.

2.    Set the run date for the PERSONIFYIMAGESERVICE key to a very old value.

3.    Restart the Windows Service.

Note.pngInstallation and use of the Windows Service appears in Installing the Windows Service (optional).