Configuring the Breadcrumb Control

This control shows the user which filters are active on their product search. When a user selects filters from the navigation bar, the filters show up under “Your selections”, as shown in the images in the Customer Impact section. Additionally, when a free text or advanced search is conducted, the search terms are also included here. The purpose of this display is to clearly identify any filters so users are aware they are not viewing the full listing, and they can remove any undesired filters.

 

When a user is working with the navigation bar and chooses to filter on products, the breadcrumb will display. The user can see the display hierarchy based on what they have selected; they also have the option to “Clear All”. When a user conducts a search, the filter criteria are automatically cleared first, so the search is against the full product listing. However, if a user has conducted a search and then browses through the left navigation options, the additional filtering is captured in addition to any search criteria.

See Configuring the Web Settings for the Breadcrumb Control for more information on how to drop this control onto a page on your e-Business website.

Customer Impact

When a user clicks on a product, the breadcrumb will display, as shown below.

 

breadcrumb.png

 

The breadcrumb control will display wherever you choose to drop it on your web page. It is recommended that you place it at the top left of your screen above the Product Detail, as shown below.

 

breadcrumbtop.png

 

The breadcrumb control can be embedded within the navigation bar and works directly with the Product Detail page.

 

breadcrumbnav.png