Configuring the Contact Information Controls

The Contact Information controls are comprised of the following individual controls:

1.    Phone

2.    Email

3.    Web/Social Media

4.    Fax

 

These controls allow constituents to view, add, edit, or delete their phone number(s), email address(es), social media website(s) (i.e., Facebook, Twitter, and LinkedIn), or a fax number(s) from the e-Business website. In addition, constituents will be able to indicate whether or not they want this information to be printed in the directory.

Note.gif Many of the system types and codes are used in both the Enterprise (back office) and in the e-Business website. It is important to make sure to web enable in the back office the system types and codes that you want to display on the e-Business website or they will not display on the web. See Configuring the Back Office Settings for the Contact Information Controls for more information on the system types and codes that need to be web enabled before setting up this control.

Customer Impact

After setting up the Contact Information controls, your user will see the controls similar to the one displayed below.
Contact_Information_Controls.png