Changing the Start/End Date of a Subscription

You can only change the start and/or end date of a subscription product on an order if the Can Change Start Date and/or Can Change End Date checkboxes are selected during product setup.

To change the start/end date of a subscription:

1.    Open the appropriate subscription order on the Order Entry screen.

2.    Highlight the line item for which you want to change the start and/or end date.

3.    Right-click the line item and select Show Full Line Item Details.
The Line Item Details screen displays.

4.    Access the Product Specifics tab, as shown below.
product_specifics.png

5.    To change the start date, perform the following:

a.    From the Subscription Information section, click the Start Date link.
The Subscription Issue Lookup screen displays, as shown below.
subscription_issue_lookup.png

b.    Highlight the issue with the Start Date in which you want the subscription to start.

c.    Click Select.
The Subscription Issue Lookup screen closes, the Start Issue/Sup fields update accordingly with the selected issue, and the Initial Begin Date updates to the Start Date of the issue selected.

6.    To change the end date, perform the following:

a.    From the Subscription Information section, click the End Date link.
The Subscription Issue Lookup screen displays, as shown below.
subscription_issue_lookup_end.png

b.    Highlight the issue with the End Date in which you want the subscription to end.

c.    Click Select.
The Subscription Issue Lookup screen closes and the End Issue/Sup fields update accordingly with the selected issue.

7.    From the Line Item Details screen, click Save.