Once you have marked a customer as a volunteer, the Volunteer Status of the customer is set to "Pending".
To activate a volunteer:
1. On
the Volunteer Central screen, click Capture
Volunteer Skills, Interests, Qualifications or Create
Customer as Volunteers.
The Volunteer Management search screen displays.
2. Search
for and select the appropriate volunteer.
Please note that if the customer you select is not already a volunteer,
you will be prompt to mark
them as a volunteer.
3. From
the Common Tasks task category in Volunteer Management, click Activate
Volunteer.
The Volunteer Status updates to "Active", as highlighted below.