If
your organization has customized the WEB_USER table for any other reason,
please contact your Account Specialist for future considerations.
As of 7.4.1, the WEB_USER table has been deprecated and SSO is required for Personify e-Business site login.
If
your organization has customized the WEB_USER table for any other reason,
please contact your Account Specialist for future considerations.
When creating a new individual customer in the back office, the WEBUSERNAME_FORMAT application parameter determines what the constituent's New User Name will be. The following chart describes the various combinations:
Application Parameter Value |
Email Entered During Customer Creation |
SSO Username |
CUSTOMER_ID |
Unique email address |
Customer ID |
CUSTOMER_ID |
No email address |
No SSO created |
CUSTOMER_ID |
Duplicate email address
|
Customer ID |
CUSTOMER_EMAIL_ADDRESS |
Unique email address |
Customer Email Address |
CUSTOMER_EMAIL_ADDRESS |
No email address |
No SSO created |
CUSTOMER_EMAIL_ADDRESS |
Duplicate email address
|
Customer ID |
CUSTOMER_NAME |
Unique email address |
Customer Name |
CUSTOMER_NAME |
No email address |
No SSO created |
CUSTOMER_NAME |
Duplicate email address
|
Customer Name |