An acknowledgement letter is a document sent to the customer informing them that their order has been received and entered.
When the Line Status is "Proforma", you can only print an acknowledgement document.
To print an acknowledgement letter:
1. In the Order Entry screen, select the Tasks tab in the lower-left corner of the screen.
2. Highlight
the appropriate order and click Print Acknowledgement from the
Work with Orders task category.
The Acknowledgement letter or the invoice prints automatically.