Inventoried Product Review

Customers can rate your products and provide feedback on them via comments and a starring system. Once a product has been rated, you can review the comments and ratings via the Product Review screen.

This screen will not appear until a customer has reviewed a product.

To manage reviews:

1.    From the Personify main toolbar, select Products > Product Review.
The Product Review search screen displays.

2.    Search for and select the product you would like to manage.
The Product Review Detail screen displays, as shown below.

3.    In the Details section, you will see the following items:

·            Reviewer Name-the name of the customer that reviewed the product

·            Review Date-the date on which the review took place

·            Star Rating-on a scale of 1-5, whatever rating the reviewer gave the product

·            Innappropriate?-checkbox to mark whether or not the review content is inappropriate

·            Submitted By-date and time when the review was submitted

·            Comments-the comments the reviewer submitted with the review

4.    If you would like to delete a review, simple select the entry in the review column and click the Delete button.

5.    Click Save.