Configuring the Opt In/Out Preferences Control

The Opt In/Out control is used to manage the specific areas of interest that a constituent has chosen to opt into or out of. See Configuring the Web Settings for the Opt In/Out Preferences Control for more information on how to drop this control onto a page on your e-Business website.


Before configuring web settings for the Opt In/Out Preferences control, it is important that your back office configurations are accurate. If not, these configurations will not display properly on your e-Business website. See Configuring the Back Office Settings for the Opt In/Out Preferences Control for more information on the system types and codes that need to be web enabled before setting up this control.

Note.gif If the Opt In/Out control is not web-enabled in the back office, it will not display on your site.

Note.gifThis control is replacing the 7.4.1 Customer Opt-In Choices control.

Customer Impact

After setting up the Opt In/Out control, your user will see the control similar to the one displayed below.
Opt_In_Out.png

When the user selects the Edit link, he/she is able to change his/her opt in/out preferences, delivery methods, addresses (type and location), and opt out reasons, as shown below.
Edit_opt_in_Out.png
When the user selects to opt out, your user will see the screen similar to the one displayed below. From the drop-down, the user can choose why he/she wanted to opt out of the benefit.
Opt_Out_Screen.png