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Disabling a Constituent's Web Account in CRM360®

As of 7.4.1, if you need to restrict access for a constituent to the web, you can disable their account via the Web Access Control screen.

To disable a constituent's web account:

1.    On the CRM360 screen, click the hyperlink next to Web Credentials. If web credentials have not been created, the link will display "Create a web login". If web credentials exist, the link will display the constituent's User Name. See Editing a Constituent’s Web Access in CRM360 for more information on how to add and/or edit a constituent’s Web Credentials.
The Web Access Control screen displays, as shown below.

2.    Click Disable Account.