Setting Up Server Communication

·            Each BusinessObjects Enterprise machine must be able to communicate over TCP/IP with the machine that runs your Central Management Server (CMS). The CMS is responsible for maintaining a database of information about your BusinessObjects Enterprise system, which other components can access as required. The data stored by the CMS includes information about users and groups, security levels, BusinessObjects Enterprise content, and servers. For more information about the CMS, see the “Managing and Configuring Servers” chapter in the SAP BusinessObjects Enterprise Administrator's Guide.

·            If the host machine has more than one network interface card (NIC), the CMS may automatically bind to a primary NIC. If the primary NIC is not routable, you may have to configure your servers after installation. Alternatively, you could make the primary NIC routable before installing BusinessObjects Enterprise. For more information on how to reconfigure to bind to routable NICs see the “Managing and Configuring Servers” chapter in the SAP BusinessObjects Enterprise Administrator's Guide./p>

Servers that run BusinessObjects Enterprise must have a fixed hostname. Administrative privileges are required to set a fixed hostname. You can use fully qualified domain names to specify the location of the CMS.

 

Note.gifPlease ensure that the host name you use does not include any of the following characters: an underscore (_), a period (.), a back-slash (\), or a forward-slash (/).

·            Ensure that your database client and server are set up to use Unicode character encoding,suchasUTF-8.Consultyourdatabasedocumentation to determine the settings required for a Unicode configuration.

·            If you connect BusinessObjects Enterprise to a web application server, the web application server must be able to communicate with all BusinessObjects Enterprise machines. This communication is enabled by the BusinessObjects Enterprise Software Development Kit (SDK), which is installed as part of the Web Tier Components. If you plan to use a Java application server and your existing application server does not include a version of the Java Development Kit (JDK) supported by BusinessObjects Enterprise, you will need to install it.

·            If you are installing BusinessObjects Enterprise in a firewall environment, you will need additional configuration details. See the “Working with Firewalls” section of the SAP BusinessObjects Enterprise Administrator's Guide.

·            If you are clustering multiple file repository servers on separate machines, ensure that each server has read and write permissions to the folder used to store data.

Choosing a Server Location

When planning your BusinessObjects Enterprise installation, you should also consider where you will place your deployment's servers.

Your Crystal Reports Page Server, Desktop Intelligence Report Server, Connection Server, Web Intelligence Report Server, Job Servers, and Report Application Server communicate frequently with the database servers containing the data in your published reports. To optimize data retrieval and minimize network traffic, place your processing servers close to your database servers (ideally, on the same subnet).

If your BusinessObjects Enterprise installation is distributed over a wide geographic region, use server groups to create groups of nearby servers to process reports. The Central Management Server (CMS) stores data about users and groups, security levels, published objects, and servers in the CMS database. The CMS can also maintain a separate audit database of information about user actions. To optimize CMS performance, place your CMS on the same LAN as the database servers that host your CMS database and the BusinessObjects Enterprise audit database. The CMS can be clustered. If you are deploying more than one CMS, ensure each machine that runs a CMS process experiences the same latency to the system database.

Consult the “Managing and Configuring Servers” section of the SAP BusinessObjects Enterprise Administrator's Guide for information on other factors that you may want to consider in planning your BusinessObjects Enterprise installation.