Defining General Membership Products

To define the general membership product:

1.    On the toolbar, select Membership/Product Setup > Membership Central.
The Membership Product Maintenance search screen displays.

2.    Click Create New Membership Product.
The Product Definition Overview displays, as shown below.
Product_Definition_Overview.png

3.    Click the Continue... link.
The General Setup screen displays, as shown below.
General_Setup.bmp

4.    Enter the Product Code.

5.    Select the Parent Product from the drop-down.

6.    Enter the Product Name.
Invoice Description defaults to the same value.

7.    Enter a Product Sub-Title (used optionally on the Web).

8.    Select the Product Type from the drop-down.

9.    Select the Product Class from the drop-down.

10.  Select the Product Status from the drop-down.

11.  Select the Currency Code from the drop-down.

12.  Select the Status Date from the drop-down.

13.  Select the Available from date from the drop-down.

Note.pngThe Available From date cannot be changed if orders have already been created for it.

14.  If necessary, select the Available thru date from the drop-down.

15.  If necessary, click the Primary Search Group link and search for a Primary Search Group to link to the product.

16.  Check the applicable checkboxes:

·           Master Product

·           Available To Order

·           Zero Price

·           Renew Components

·           Returnable

·           Members Only

·           One Price Only

·           Include In Count

·           Allow Price Update

·           Renewable

·           Has Assigned Sales Rep

·           Recalculate Renewal

17.  In the Membership Products section, select the Level 1 structure from the drop-down.
The checkboxes are disabled with the selections made in the Membership Structure section.

18.  Click the Level 2 link to search for a Level 2 structure.

19.  Enter a Level 3 structure and a Description.

20.  If necessary, change a Start Mask and End Mask for the Level 2 structure.

21.  To create a cross-reference for the product to a subgroup, click the Linked Customer link and search for a subgroup.

22.  Click Save.

Screen Element

Description

General Product Setup

Subsystem

Read-only. The area, or module, with which the product is associated.

Product Code

Text box. This is the membership product name.

Parent Product

Drop-down. This is the master member group to which the membership product is being added.

Product Name

Text box. Describes the membership product name. This is an alphanumeric field with approximately 120 characters.

Invoice Description

Text box. Defaults to the Product Name. If your Product Name is extraordinary long, you can edit the Invoice Description to 50 characters. If the Invoice Description is longer than 50 characters, it will be cropped off the invoice.

Product Sub-Title

Text box. This sub-title of the product is used optionally on the Web.

Product Type

Drop-down. The primary type of product. The following values are populated based on the PRODUCT_TYPE fixed system type:

  • Individual – the product that is purchased by the member. This is the most common membership product type. Corporate memberships are considered Individual products.

  • Associate – used for associate members who are given separate, subproduct order lines dependent on the corporate membership. Associate membership products are used when there is a flat fee for every associate, and the corporate membership does not include any associate memberships as part of the corporate membership fee. The corporate member pays for each associate member, and the associate members are renewed when the corporate membership is renewed.

Note.pngAn associate product should never be created as a Master product. This product type is intended to be a subproduct of an Individual type, which would be the company’s membership. Never link associates to this type. Associates are reserved for the Individual type company membership.

  • Consolidate Associate Class (CAC) – used when the corporate membership dues includes a certain number of associates by associate class. The CAC membership product is automatically added to a corporate membership order based on the number of named associates you are selling. The order line quantity identifies the number of associates of the associate class defined with the product who can be added as “named associates” to the corporate membership order line in the Order_MBR_Associate table.

Product Class

Drop-down. Used to classify any membership product to distinguish between dues, donations, and fees. The values are populated by the PRODUCT_CLASS non-fixed system type.

Product Status

Drop-down. The status of the membership product. For example, Active, Cancelled, or Discontinued.

Currency

Drop-down. The appropriate domestic or international currency to use in this subsystem, e.g., German Mark, Japanese Yen, US Dollar.

Status Date

Drop-down. System-generated status change date.

Available from

Drop-down. Indicates the first date the product can be ordered. Defaults to the system date, but it can be overridden.

Note.pngThis date must equal the earliest start date of the membership product.

Available thru

Drop-down. Indicates the last date the product can be ordered. This field is usually left blank unless there is a specific date on which registrations will close.

Primary Search Group

Link. This is an optional feature that allows organizations to assign a search group code to products and customers, so that back-office staff assigned to that primary search group can optionally pre-filter searches for customers or products by their assigned primary search group. Primary search group codes are defined on subgroup customer records and mapped to zip codes. An organization can have customers be automatically assigned to a primary search group based on the zip code of their primary address by setting the "CUS" "AUTOMATIC_SEARCH_GROUP_ASSIGNMENT" application parameter to "Y".

Options

Master Product

Checkbox. When checked, indicates this product can be purchased as a standalone product. When unchecked, it restricts the product from being purchased without already having another product, with the same parent product code, in the order. The checkbox defaults to checked when the Product Code and Parent Product code are identical.

Available to Order

Checkbox. When checked, indicates that the product is available on the Order Entry screen. The Available from date must be less than or equal to today’s date in order for this checkbox to become enabled.

 

When “CAC” is selected for the Product Type, this checkbox is disabled because you cannot manually add a CAC product to an order. Instead, it is added automatically to an order based on the number of named associates you are selling.

Zero Price

Checkbox. When checked, indicates this product is available for $0, so you can validate the product without entering pricing and GL account information. You still must enter a default rate code.

 

If shipping charges have been defined for the product, shipping will still be calculated during order entry.

Note.pngThis checkbox should only be selected BEFORE entering GL account and pricing information.

Renew Components

Checkbox. Indicates that any components associated with the active membership product will be renewed when the membership product is renewed. See Defining Components for more information on components.

Returnable

Checkbox. When checked, indicates this product can be returned.

Members Only

Checkbox. When checked, indicates that only members can buy this membership product. This only pertains to current active members. For more information, see Membership Structure.

One Price Only

Checkbox. When checked, indicates pricing cannot be targeted solely to one rate structure and all rate structures receive the same price. Processing time is quicker when the product is available to all purchasers and this checkbox is checked. When unchecked, indicates the rate structures apply to the price of the product.

Include In Count

Checkbox. When checked and a Linked Customer has been selected from the Secondary Membership Reporting Structure section, a cross reference is defined for a Membership product and a subgroup record. This is required to include this product in the MBR700 Member Counts process.

Allow Price Update

When checked, allows anyone entering an order to edit the sales amount directly. A debit/credit memo will NOT be created when the price is adjusted if this checkbox is checked. When the product is added to an order, the line status will be PROFORMA. Any components associated with the product will also be PROFORMA.

When unchecked, the price of the item can still be adjusted during order entry by using the “Adjust” button. However, the system will record a debit/credit memo for the adjustment, resulting in a separate financial transaction.

 

When setting up products, this checkbox is typically unchecked to provide a better audit trail. Fundraising donations and exhibits are often checked to avoid the creation of a debit/credit memo, as most organizations will want to report the price as only one financial transaction based on the adjusted price they enter into the Order Entry screen.

Renewable

Checkbox. When checked, indicates the active membership product can be renewed.

Has Assigned Sales Rep

Checkbox. When checked, indicates this product has a sales representative assigned.

Recalculate Renewal

Checkbox. Determines if the renewal should be recalculated from the dues schedules or if it should simply accept last years amounts. This is important for negotiated rates in trade association situations. When a product is renewed and this checkbox is checked, the system looks for the new pricing and applies it to the order.

Membership Products

Level 1

Drop-down. This field is used for reporting purposes to separate the major segments of the membership group. For example, Individuals, Companies, or Chapters. The available values are based on the Level 1 membership structures defined on the Membership Structure Maintenance screen.

Record Type

Read-only. The record type defined in the Membership Structure Maintenance screen. This value is used to populate the CUS_Current_Membership_Info table.

Primary

Read-only checkbox. Within a structure, it is convenient to designate one value as being primary when describing a customer. The status is based on the Level 1 membership structure defined on the Membership Structure Maintenance screen.

Include Zip Links

Read-only checkbox. When this product is purchased, the system automatically includes an zipped mapped products with the same parent product code. The status is based on the Level 1 membership structure defined on the Membership Structure Maintenance screen.

Zip Linked

Read-only checkbox. This product contains a zip mapping to allow an automatic population of the order record with an appropriate chapter. The status is based on the Level 1 membership structure defined on the Membership Structure Maintenance screen.

Level 2

Link. The available values are based on the previously-entered Level 2 codes. Values can also be entered directly. Level 2 further defines the Level 1 code for reporting purposes. Examples of Level 2 values based on the Level 1 examples include:

  • Individuals – Regular, Student, Retired

  • Companies – Association, Media, Government

  • Chapters – PA, MD, VA, DC

Level 3

Text box. This further defines the Level 2 code for reporting purposes. The value must be unique within the Level 2 grouping. Examples of Level 3 values based on the Level 2 examples include:

  • Regular – 12 Months, 24 Months

  • Students – First Year, Second Year, Third Year

  • Association – Educational, Health

  • PA – Member

Description

Text box. This field displays the value previously entered for the Product Code, which should be a cohesive description of the Level 1, 2, and 3 categories.

Associate Class

Drop-down. The type of associate. This field is not often used, but trade associations may find it useful. This field will be disabled unless “Associate” is chosen from the Product Type drop-down. The values are populated based on the ASSOCIATE_CLASS non-fixed system type.

Start Mask

Drop-down. The start mask at the membership product level that controls the logic used by the system to set the start date on new membership orders. This defaults to the selection from the Membership Structure Definition screen. For more information, please see Creating a Member Group.

Default End Mask

Drop-down. The end mask at the membership product level that controls the logic used by the system to set the end date on new membership orders. This defaults to the selection from the Membership Structure Definition screen. For more information, please see Creating a Member Group. This value sets the Cycle_End_Date.

 

In addition, this end mask will look at the Length in Months field found on the Rate Code Extension screen. If you have a value that is less than “12” in the Length in Months field, the membership period will reflect a shorter term. For example, if you have a start mask of First of the Month and end mask One Year Plus, and a Length in Months of 6, the membrship start date will be 11/1/2012 and end date will be 4/30/2013.

Linked Customer

Link. When clicked, a cross reference is defined for a Membership product and a subgroup record. A value is needed here for MBR700 to work. On the Subgroups screen, this value must exist to calculate the membership total. Multiple products can be linked to the same subgroup product. Typically used to define a cross-reference for chapter products.