Viewing a Customer's Transcripts

The Transcripts task category displays educational credit information associated with customer’s transcripts.

To view transcripts for the customer:

1.    From the Participation task category, click Transcript.
The Transcript Review screen displays on the Participation tab, as shown below.
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2.    From the This Customer’s Credits Based On section, select the Transcript Country from the drop-down menu.

3.    Click the Transcript State link.

4.    The State Chooser displays.

5.    Search for and select the appropriate state.